How Can I Cancel a Withdrawal?
How Can I Cancel a Withdrawal?
You can cancel a HyDistro withdrawal only while it is still pending.
Once a withdrawal has moved into processing, it can no longer be cancelled.
When Can I Cancel a Withdrawal?
A withdrawal can be cancelled while its status is Pending.
For example, you may want to cancel a withdrawal if:
- You entered the wrong amount.
- You selected the wrong payout method.
- You want to update your payment details first.
- You changed your mind before processing started.
- You noticed an error in the withdrawal request.
How Do I Cancel a Pending Withdrawal?
- Log in to your HyDistro dashboard.
- Open Royalties.
- Select Withdrawals.
- Find the withdrawal you want to cancel.
- Check that its status is Pending.
- Select the available Cancel option.
- Confirm the cancellation.
The withdrawal will be cancelled if it is still eligible for cancellation.
Can I Cancel a Withdrawal That Is Processing?
No.
Once a withdrawal has entered the Processing stage, it can no longer be cancelled through your dashboard.
This is because the payment process has already started.
If you have a serious concern about a processing withdrawal, particularly if you believe it was unauthorized, contact HyLora immediately through the HyDistro Live Chat and explain the situation.
What Happens to My Balance After I Cancel?
A successfully cancelled withdrawal is returned to your available royalty balance according to the applicable wallet processing.
You can then use the available balance for a future withdrawal.
What If I Don’t See a Cancel Option?
If you do not see a cancellation option, check the withdrawal status.
The withdrawal may already have moved from Pending to Processing, in which case it can no longer be cancelled.
If you believe there is an error, contact HyDistro Support.
How Long Does a Withdrawal Normally Take?
Once a withdrawal is successfully submitted and processing begins, HyDistro typically processes and credits withdrawals within 2–7 business days.
The actual time can vary depending on your payment method, currency, location, and payment processor.
See How Long Does a Withdrawal Take?
Key Takeaway
Pending withdrawals can be cancelled. Processing withdrawals cannot.
Always check the withdrawal status before attempting to cancel it.
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