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Knowledge Base

Guides and documentation for every HyDistro feature.

289 articles

How the HyDistro Affiliate Programme works Chart Registration: What It Is and How It Works Chart Registration Status and What to Do Next How Do Refunds Work for HyCard Payments? What Happens If My Balance Is Too Low at Checkout? Why Is My HyCard Locked or Paused? What Do I Do If My HyCard Payment Fails? How Do I Pay With My HyCard at Checkout? How Do I Read My Wallet Balance Breakdown? How Do I Set, Change or Reset My Wallet PIN? How Do I See My HyCard Number, Expiry Date and CVV? What Is HyCard and How Do I Set It Up? How Does My HyDistro Wallet Work? Why Didn’t My Referral Code Work? How To Move Referral Earnings To Your Main Wallet How Does Referral Earnings Work? How Do I Use A Referral/Promo Code During Payment? How Can I Find And Share My Referral Code? Referral programme FAQs What is the HyDistro referral programme? READ: HyDistro referral programme rules Why Doesn’t My Total Withdrawn Amount Match My Withdrawal History? How Can I Cancel a Withdrawal? How Do I Set Up My Withdrawal Payment Details? Do I Need 2FA to Withdraw My Royalties? How Can I Block Withdrawals on My Account? Why Can’t I Withdraw My Earnings? How Long Does a Withdrawal Take? How To Create My Wallet PIN Why Is My Release Stuck in Pending? What’s the Difference Between Basic and Advanced AI Music Mastering? AI Music Mastering: Common Questions Why Is My Smart Link Empty? How Long Does HyDistro Support Take to Reply? How Do I Connect My Spotify, Apple Music, Etc. Profiles So My Releases Map Correctly? What Happens If I Do Not Renew My Plan? What Is Failed Renewal And What Should I Do? Why Is My Song on Another Artist’s Spotify Profile and What Can I Do? Why Is Someone Else’s Song Showing on My Spotify Profile? Why Is My Release Stuck in Under Review for So Long? How Do I Upload Motion Graphics for Spotify and Apple Music on HyDistro? How Do I Upload Apple Digital Masters (ADM) Files Through HyDistro? How Do I Request a Takedown of My Release On HyDistro? What Is “Action Needed” Status on My Release and What Should I Do? Step By Step On How To Edit Or Create Smart Link (Release & Bio Link) How Do I Move Music From Another Distributor to HyDistro? What Is LyricFind and How Does It Work? How Does SoundCloud Monetization Work? What Is Beatport and How Does It Work? What Is SoundExchange Registration and How Does It Work?

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